Account information
In the main view, please click on the account name (bottom right corner, as on the screenshot) and pick 'Settings'.
Next - please click on the “Details” tab and rewiev your Personal info. Click on desired field to rewrite data. On this tab you can also set up your localization parameters and privacy settings.
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Why I can't add a Social Media Account to Connections?
Certain social networks require a business page for authorization. These are Instagram, Facebook, LinkedIn. Check if you have access to the type of social media page that you are unable to add. Facebook Сheck what type of access to the Facebook page ...What can you find in your account and how to navigate it
Navigation between projects You can navigate to any of the projects you have created. Go to Projects name, find the project you want to. To select another project, click on the project name. How to connect your social media pages? You can monitor all ...Is there a limit to the amount of the posts BrandVox collects in my account?
No, you can collect and accumulate as many posts from your pages and your competitors' social media pages as you like during your work with us. Important: when you create a new project, we collect posts from past periods for you. This period depends ...I see the label N/A instead of numbers in the performance analysis compared to the previous period, what is it?
If you see N/A instead of numbers, select a shorter period in the date filter. We can only compare data that has accumulated in your account over its working time, including the period of data originally uploaded when you created your account. The ...How to set up a project?
If you’re looking to monitor your own brand and one of your competitors, you can create a project, so you can easily access data and analytics and compare it without additional effort! You can track information on such social networks as Facebook, ...