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Why I can't add Instagram Account to Connections?
Check if your Instagram is converted to a business profile Make sure your profile is a Business Profile on Instagram. You can confirm this by going to your profile and tapping Edit Profile on Instagram app. Business Profiles will have a section ...
What can you find in your account and how to navigate it
Navigation between projects You can navigate to any of the projects you have created. Go to Projects name, find the project you want to. To select another project, click on the project name. How to connect your social media pages? You can monitor all ...
Is there a limit to the amount of the posts BrandVox collects in my account?
No, you can collect and accumulate as many posts from your pages and your competitors' social media pages as you like during your work with us. Important: when you create a new project, we collect posts from past periods for you. This period depends ...
I see the label N/A instead of numbers in the performance analysis compared to the previous period, what is it?
If you see N/A instead of numbers, select a shorter period in the date filter. We can only compare data that has accumulated in your account over its working time, including the period of data originally uploaded when you created your account. The ...
How to set up a project?
If you’re looking to monitor your own brand and one of your competitors, you can create a project, so you can easily access data and analytics and compare it without additional effort! You can track information on such social networks as Facebook, ...