I paid for access, but I can't enter the project, what should I do?
If you have paid for access to the product, check the status of your tariff and its expiration date in your account settings.
If you do not see the updated tariff data or cannot log in to your projects, please reach us via email at support@brandvox.net or send us a message using the live chat on the bottom-right side of your dashboard.
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How I can share my project to my team member?
Easily! This feature allows you to give each user access to a specific project and also provide clients access to their own reports, ensuring transparency and clarity in the work process, as well as simplifying communication between you and your ...
How to set up a project?
If you’re looking to monitor your own brand and one of your competitors, you can create a project, so you can easily access data and analytics and compare it without additional effort! You can track information on such social networks as Facebook, ...
What does "project" mean?
By "project" we mean all social media accounts for one brand. Please, note, that you can add only one account on a particular social network for each brand (i.e., one Facebook account, one Instagram, etc). How to set up a project? We hope you’ll find ...
Can I edit an existing project?
Sure! If you want to make any changes to your previously created projects you can edit them. Change my social media account authorization If you want to override your social media account, go to Account settings and select Connections. How do I ...
How can I delete the project?
Go to Projects settings, find the project you want to remove find the red trash icon on the right top corner and click it! Click Yes if you want to delete the project and Cancel if you change your mind :) Please note: If you have been added to a ...