What is the method of pulling the data? How often do you update or refresh data?
If you have any problems with filling in the project, please don't hesitate to get in touch. You can reach us via email at support@brandvox.net or send us a message using the live chat on the bottom-right side of your dashboard.
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Synchronization and results obtained
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Why I can't add a Social Media Account to Connections?
Certain social networks require a business page for authorization. These are Instagram, Facebook, LinkedIn. Check if you have access to the type of social media page that you are unable to add. Facebook Сheck what type of access to the Facebook page ...
I see the label N/A instead of numbers in the performance analysis compared to the previous period, what is it?
If you see N/A instead of numbers, select a shorter period in the date filter. We can only compare data that has accumulated in your account over its working time, including the period of data originally uploaded when you created your account. The ...
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It needs only 5 steps to start your BrandVox journey: Create a project Add your and your competitors’ pages on social networks Wait several minutes to upload retrospective data Start working The easiest way to get to know how to start with BrandVox ...
What is the Mentions Tab?
BrandVox collects and analyses mentions of your brand on Facebook, Instagram, and LinkedIn to determine how your audience really feels about it. Our powerful mention monitoring feature not only identifies 30 different emotional tones, but also ...