Why I can't add a Social Media Account to Connections?
Certain social networks require a business page for authorization. These are Instagram, Facebook, LinkedIn. Check if you have access to the type of social media page that you are unable to add.
Facebook
Сheck what type of access to the Facebook page you have
Check if your Instagram is converted to a business profile
Make sure your profile is a Business Profile on Instagram. You can confirm this by going to your profile and tapping Edit Profile on Instagram app. Business Profiles will have a section titled Public Business Information.
Connect Instagram to the correct Facebook page
LinkedIn
Make sure you're administering the LinkedIn business page
Check to see if you have access to administer the LinkedIn business page. You can do this in the menu of your account on the social network.
We hope this article has been useful to you! If you have any further questions or need help, please don't hesitate to get in touch. You can reach us via email at support@brandvox.net or send us a message using the live chat on the bottom-right side of your dashboard.
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